Frustrated and Don't Know What to Do!

I have spent the whole week working like a fool and getting NOTHING accomplished. No Scopus, no Zotero, and no Koha. For some reason I am either a complete idiot or I am missing the point. If someone had a gun to my head and said get those things exported and imported into endnote or you're dead, I would be dead. I have to admit, I give up. I have asked for help and everyone who tells me what to do, it does not work. Everytime I hit export there is a open as file instead of a save as file and forget it. What the hell? AND then there's Koha, what do you do when you get to the end of the rubric? Logic says, save it on the virtual shelf but ohhhh no, there is never anything there. Where does it go? La la land! I am sooooooo frustrated and I like a challenge but hell, when you spend days on something and nothing works, you want to quit. It is also frustrating to read the DB and everyone is done with this and on to other things. I can't even get anyone to respond to my questions. I guess they are sick of me asking. I need a beer.